Mar 12, 2018

[MUA Series] 10 Questions to ask your client before accepting a job

I have stopped the MUA Series for awhile because it is hard to pick up readers. But then there are two readers specifically sent me an email to request for more of the MUA Series posts. I guess I have to ignore the stats and really focus on delivering quality content that people actually reads.

Thank you for your support and I do appreciate the comments. So, here is another post specifically for those who just started out to be a MUA.

One of the biggest mistake of a rookie MUA is the failure to understand your client before saying yes to the job. Before you accept any job, make sure to ask these 10 questions so that you can evaluate if the job is for you or not.

#1 When is the event? What time do you need to complete the look?

Asking the time is important so that you can schedule your booking according to your availability. Some event starts as early as 6AM, you have to consider if you are able to leave the house at 3AM in the morning.

#2 What event is it for? Is it a wedding makeup? Or a dinner? Or award night?

Knowing the type of events will give you the idea of the client's expectation. If it is a wedding, the expectation may be higher compared to a simple dinner or a night out.

#3 What is the client's skin type? And what other skin concerns that the client has?

If your client has a sensitive skin and you don't have the appropriate makeups that suit his/her skin, it is best to reject the job.

#4 Is there any specific look that the client is expecting to achieve?

This question will give you a rough idea of the client's expectation. If she is chubby in nature and wanting an Angelina Jolie, no amount of contour is able to achieve that look. Better to reject such job rather than disappoint your client in the end.

#5 What is the client's facial features like? And skin tone...

Get your client to take a selfie so that you can study her face feature and her skin tone.

#6 Is there a budget for the job?

If you're going to accept the job, you better do it for an acceptable budget. Otherwise, some "influencers" may be using their internet fame to pay you "exposure". Unless you're OK with that...

#7 Where is the location of the event

You can't be traveling from Perlis to Johor for a RM100 job. So be realistic. Remember to ask the location of the event. Otherwise, some client will mention where they are based, and not where the actual location of the event.

#8 How many hours do the client expect to give you for your time

Everything can go hay-wired in an event. For example, the bride may have to pick up her last-minute wedding gown, and left you half hour to finish her makeup. Be sure to explain the time you need to complete the look and how many hours do the client willing to spent.

#9 Allergies concern

It is really important to ask the question of allergies. The more so if you are going to use false lashes on your client. Some women reported allergies causing by the eyelash glue.

#10 How many people required the makeup service during the event day

Sometimes the bride hiring a makeup artist with the general idea that it covers her bride's maid makeup as well. Be sure to highlight how many people you can makeup at that time and don't get caught up by surprise on the actual event day.

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