TOKYO: More than 15,000 people in Japan has been left with skin blotches caused by a chemical in popular skin-whitening creams, the maker of the product said yesterday.
Japanese cosmetics giant Kanebo said it had received 15,192 complaints in Japan from users of 54 products containing the whitening chemical "Rhododenol", in what has become an escalating public relations nightmare for the company.
A third of the complaints are from people with "serious" symptoms such as at least three blotches or a single patch of discolouration 5cm or more in diameter, the company said in a press release.
More than 70 people abroad had reported a similar reaction, 54 of them in Taiwan and the others in Hong Kong, South Korea and Thailand, a Kanebo spokesman said.
"The number may rise somewhat hereafter but the pace is slowing down. We hope there will be no large increase," she said.
Kanebo in July recalled millions of products from across the globe, including Britain, because of problems with a chemical whitening substance called 4- (4-hydroxyphenyl)-2butanone, which Kanebo has named "Rhododenol".
The company has said it will pay medical costs for customers left with uneven skin colouring, which in some cases continued after they stopped using the products.
Source: The Sun Page 1; 23 October 2013
Moral of the story above is to avoid using skin whitening product which contains 4- (4-hydroxyphenyl)-2butanone.